Social CRM - PDFSEARCH.IO - Document Search Engine

Social CRM
Results: 116

#	Item
71	Torben Küpper Universität St.Gallen Institut für Wirtschaftsinformatik IWI-HSG, Müller-Friedberg-Strasse[removed]St. Gallen Schweiz Add to Reading List Source URL: www.alexandria.unisg.ch Language: English Social CRM Information systems Customer experience management Americas Conference on Information Systems Bled eConference
72	Best Buy case study Social CRM connects customers and drives $5M benefit about Best Buy Best Buy is a multinational retailer of technology and entertainment products and Add to Reading List Source URL: www.lithium.com Language: English - Date: 2014-12-15 09:18:27 Business software Community building Internet forum software Lithium Technologies Reputation management Social information processing Twitter Best Buy World Wide Web Collaboration Technology
73	Dr. Tobias Lehmkuhl Universität St.Gallen Institut für Wirtschaftsinformatik IWI-HSG, Müller-Friedberg-Strasse[removed]St. Gallen Schweiz Add to Reading List Source URL: www.alexandria.unisg.ch Language: English Lehmkuhl Tobias Social CRM Teufel Customer relationship management Bled eConference Vorwerk Americas Conference on Information Systems Carl Jung Marketing Customer experience management Business
74	Tobias Lehmkuhl Kontakt Titel Dr. Add to Reading List Source URL: www.alexandria.unisg.ch Language: English Social CRM Customer relationship management Teufel Marketing Customer experience management Business
75	WORKING PAPER ITLS-WP[removed]Value creation using social media in a virtual business model: how Amazon approaches customer service on twitter Add to Reading List Source URL: sydney.edu.au Language: English - Date: 2014-10-19 20:22:16 Electronic commerce Websites Social CRM Customer relationship management Amazon.com Twitter Database marketing Customer insight Marketing Business Customer experience management
76	Early adopters are gaining real economic value from their investments in social media. Customers who engage with companies over social media are more loyal and they spend up to 40 percent more with those companies than Add to Reading List Source URL: www.bain.com Language: English - Date: 2014-12-17 18:20:03 Mass media Customer engagement Social media Net Promoter Social networking service Sales Zappos.com Customer relationship management Social CRM Business Marketing Consumer behaviour
77	Measuring Social CRM Performance : A Preliminary Measurement Model Torben Kuepper, Alexander Wieneke, Tobias Lehmkuhl, Reinhard Jung, Sebastian Walter & Torsten Eymann Social Customer Relationship Management (Social CRM) Add to Reading List Source URL: www.alexandria.unisg.ch Language: English Social CRM Customer relationship management Marketing Customer experience management Business
78	The Pedowitz Group Wins Impact Award: CRM Watchlist 2014, Third Year; Paul Greenberg Ranks Pedowitz Among World’s Top 5 Consulting Firms The Pedowitz Group, global leaders in Revenue Marketing Transformation™, announ Add to Reading List Source URL: www.prweb.com Language: English - Date: 2014-01-17 09:00:29 Accenture Marketing Customer experience management Social CRM
79	CRMe Final Program[removed]:53 PM Add to Reading List Source URL: conferences.infotoday.com Language: English - Date: 2010-07-16 15:50:40 Information technology management Business software Social CRM Oracle CRM Customer relationship management SAP CRM Customer experience Microsoft Dynamics CRM Lithium Technologies Marketing Business Customer experience management
80	Mindshare Technologies logo Add to Reading List Source URL: conferences.infotoday.com Language: English - Date: 2010-07-29 14:04:48 Customer relationship management Customer experience Marketing Customer experience management Social CRM