71![Torben Küpper Universität St.Gallen Institut für Wirtschaftsinformatik IWI-HSG, Müller-Friedberg-Strasse[removed]St. Gallen Schweiz Torben Küpper Universität St.Gallen Institut für Wirtschaftsinformatik IWI-HSG, Müller-Friedberg-Strasse[removed]St. Gallen Schweiz](https://www.pdfsearch.io/img/37aa4eb4f7e06489417d4015572f24cb.jpg) | Add to Reading ListSource URL: www.alexandria.unisg.chLanguage: English |
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72![Best Buy case study Social CRM connects customers and drives $5M benefit about Best Buy Best Buy is a multinational retailer of technology and entertainment products and Best Buy case study Social CRM connects customers and drives $5M benefit about Best Buy Best Buy is a multinational retailer of technology and entertainment products and](https://www.pdfsearch.io/img/cffb701ba67ebed21e75bee053193b62.jpg) | Add to Reading ListSource URL: www.lithium.comLanguage: English - Date: 2014-12-15 09:18:27
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73![Dr. Tobias Lehmkuhl Universität St.Gallen Institut für Wirtschaftsinformatik IWI-HSG, Müller-Friedberg-Strasse[removed]St. Gallen Schweiz Dr. Tobias Lehmkuhl Universität St.Gallen Institut für Wirtschaftsinformatik IWI-HSG, Müller-Friedberg-Strasse[removed]St. Gallen Schweiz](https://www.pdfsearch.io/img/372a9f1127c3b464327d74ef676dfb7a.jpg) | Add to Reading ListSource URL: www.alexandria.unisg.chLanguage: English |
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74![Tobias Lehmkuhl Kontakt Titel Dr. Tobias Lehmkuhl Kontakt Titel Dr.](https://www.pdfsearch.io/img/c550d0fd7d917beb5be46f351e6301ed.jpg) | Add to Reading ListSource URL: www.alexandria.unisg.chLanguage: English |
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75![WORKING PAPER ITLS-WP[removed]Value creation using social media in a virtual business model: how Amazon approaches customer service on twitter WORKING PAPER ITLS-WP[removed]Value creation using social media in a virtual business model: how Amazon approaches customer service on twitter](https://www.pdfsearch.io/img/da2add6b9d062e4522dafd874733c9be.jpg) | Add to Reading ListSource URL: sydney.edu.auLanguage: English - Date: 2014-10-19 20:22:16
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76![Early adopters are gaining real economic value from their investments in social media. Customers who engage with companies over social media are more loyal and they spend up to 40 percent more with those companies than Early adopters are gaining real economic value from their investments in social media. Customers who engage with companies over social media are more loyal and they spend up to 40 percent more with those companies than](https://www.pdfsearch.io/img/00d91a4cd93dbb9e3ab5d8494a457d8d.jpg) | Add to Reading ListSource URL: www.bain.comLanguage: English - Date: 2014-12-17 18:20:03
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77![Measuring Social CRM Performance : A Preliminary Measurement Model Torben Kuepper, Alexander Wieneke, Tobias Lehmkuhl, Reinhard Jung, Sebastian Walter & Torsten Eymann Social Customer Relationship Management (Social CRM) Measuring Social CRM Performance : A Preliminary Measurement Model Torben Kuepper, Alexander Wieneke, Tobias Lehmkuhl, Reinhard Jung, Sebastian Walter & Torsten Eymann Social Customer Relationship Management (Social CRM)](https://www.pdfsearch.io/img/82efd6b5e55c79e4e8a2980c3b1b2f2c.jpg) | Add to Reading ListSource URL: www.alexandria.unisg.chLanguage: English |
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78![The Pedowitz Group Wins Impact Award: CRM Watchlist 2014, Third Year; Paul Greenberg Ranks Pedowitz Among World’s Top 5 Consulting Firms The Pedowitz Group, global leaders in Revenue Marketing Transformation™, announ The Pedowitz Group Wins Impact Award: CRM Watchlist 2014, Third Year; Paul Greenberg Ranks Pedowitz Among World’s Top 5 Consulting Firms The Pedowitz Group, global leaders in Revenue Marketing Transformation™, announ](https://www.pdfsearch.io/img/49d2fb4474a6e8758ef37a248be85fd7.jpg) | Add to Reading ListSource URL: www.prweb.comLanguage: English - Date: 2014-01-17 09:00:29
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79![CRMe Final Program[removed]:53 PM CRMe Final Program[removed]:53 PM](https://www.pdfsearch.io/img/f840a930fa536f2c991d4a78a42277be.jpg) | Add to Reading ListSource URL: conferences.infotoday.comLanguage: English - Date: 2010-07-16 15:50:40
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80![Mindshare Technologies logo Mindshare Technologies logo](https://www.pdfsearch.io/img/b6bc8b8c479703fe3c2afa68f9d2d963.jpg) | Add to Reading ListSource URL: conferences.infotoday.comLanguage: English - Date: 2010-07-29 14:04:48
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